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iPhone 11 128GB Purple


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iPhone 11 Pro
iPhone 11 Pro Max
Galaxy Note20 5G
Galaxy Note20 Ultra
Mystic Bronze
Mystic Green
Mystic Grey
Mystic White
Mystic Black
Space Grey
Midnight Green
Space Grey
Lease term
12 Months
24 Months
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Optional insurance available for

Why Raylo Certified Refurbished?

Raylo 24 month warranty

Every Raylo phone comes with a 24 month warranty whilst you’re on a Raylo subscription. If your phone fails (unless it is damaged by you, another person or by accident) to meet our standards during that period, we’ll arrange for the device to be repaired or replaced at no additional cost. More information on warranty and how to make a claim can be found here

Raylo 70-point check

Each Raylo Certified Refurbished phone is put through a rigorous 70-point check before shipping. Our team meticulously checks everything from buttons to battery, speakers to SIM slot, to make sure your new phone is almost indistinguishable from new.

And of course, as with any Raylo phone, everything’s backed by our warranty, just in case.

Brand new accessories

All of our refurbished phones include:
Brand new charger cable
Eco-friendly case
Screen protector
24 month warranty
Free next day delivery
Unlocked & SIM-free
30 day money-back guarantee – love it or return it
Eco friendly choice
Trustpilot rated ‘Excellent’
Awesome UK customer service
No upfront costs
Low monthly subscription
Free eco case & screen protector
Trustpilot Human score
Trustpilot Stars
Trustpilot Logo

How it works

Choose the phone and term you want
We only do the best phones – and they all come SIM-free.
Pick a 12 or 24 month term.
Pay way less every month
Get the latest phone the smarter way.
Don’t own it. Raylo it.
Upgrade time
At the end of your term, the choice is yours.
Apply for a free upgrade, keep your phone or leave us by returning your phone.
Find out more


Dual 12-megapixel camera
A13 Bionic Chip
6.1” Liquid Retina HD display
All-day battery life


Do our phones come with a SIM?

No. All our phones are both SIM free and unlocked, meaning they come without a SIM card, and will work on all networks. All you have to do is pop in your SIM and you're good to go.

Click here for more information.

How do I cancel?

It's free to cancel within the first 30 days of your order. You just need to let us know and send the phone back unopened and unused.

If you have used the phone or want to cancel after 30 days but before your term ends there will be an Early Termination Charge. Click here for information.

If your term has ended you can cancel for no charge by returning your phone.

Can I keep the phone after the term has ended?

When you order, you choose a lease term of 12 or 24 months.

Here are your choices at the end of this term.


Apply for the a new phone of your choice with no upgrade fee. We’ll send it to you and you have 14 days to return the old one.


Hey, if you’re happy with the phone you’ve been using, then just carry on paying monthly or pay a one off non-return fee.

If you want to purchase the phone, which would enable you to sell it or give it to somebody else, please contact us to discuss.


Hand the phone back and sail off into the sunset

Are Raylo’s phones new?

Raylo’s Galaxy Note20, Galaxy Note20 Ultra, iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are brand new.

Raylo’s iPhone X  is Certified Refurbished.

Clear distinction is made between these throughout the website, you’ll find all refurbished phones are clearly labelled with ”Refurbished” and new phones labelled with “Brand new”

Do you do a credit check?


We run credit checks on all of our customers, as we need to ensure the monthly
payments are affordable and to protect against fraud. We believe this is the responsible
thing to do for our customers and Raylo.

For further information click here. 

What is Raylo insurance?

Protect your phone with one of the best insurance options around. Underwritten by AXA, developed by Raylo for simple, high-quality, low-cost worldwide cover – plus rapid repairs for accidental damage. Click here for further information.

Any more questions?

Check out our help centre or contact us via phone, email or webchat.