How it works
At Raylo, only if we say “Yes” and approve your application will a full credit search be undertaken.
FAQS
Do I need to worry about wear and tear?
Don’t worry, we offer a fair wear and tear policy. It’s ok to return your device with obvious signs of use such as some deep scratching (2 or fewer deep scratches on front glass that are less than 3cm in length), small dents, discolouration or changes in the paintwork.
What if my device gets damaged?
If you return the phone to us damaged, we may charge you for the cost of repair as outlined by the Repair Charges set out in your agreement. You can opt for Raylo insurance at checkout which covers you against accidental damage, loss and theft.
When does my lease begin and end?
The lease begins when we ship your device and your first payment is due 30 days later. Your lease ends when you return your device, after your chosen lease term.
Can I cancel after my order?
Sure! If you have a change of heart you can cancel and return for free within the first 30 days.
What happens when it’s time to upgrade?
At the end of your lease you can simply upgrade for free and return your old device. You have 14 days to transfer your data – plenty of time.
If you don’t wish to upgrade you can:
- Keep the device and continue paying monthly
- Cancel your lease and return your device to Raylo. If you’re unable to return your device you’ll need to pay a fair fee
Do you run a soft search credit check?
Yes – the benefit of a soft search is there's no impact on your credit score. At Raylo, only if we say “Yes” and approve your application will a full credit search be undertaken.
Can I trust Raylo?
Of course! We're rated 4.5 on Trustpilot. We’re also partners of Natwest and Telefonica – you’re in safe hands.
iPhone deals
Acclaimed and eminent across the world, Apple have created a brand that is one of the biggest and most recognisable. Their success across the full range of Apple devices is undeniable but this is about paying homage to the iPhone: one of the most outstanding smartphone experiences available. Including over 2.2 million apps available from the App Store, incredible battery life, iOS 15 operating system, an exceptional camera, quality design and easy-to-use applications.
Where to get the best iPhone deals?
In a nutshell the best iPhone deals are not with the networks. They are with mobile resellers or independent companies like Raylo. Instead of signing up to a bundled contract with high monthly costs, you should go SIM-only and choose a SIM-free phone. If you do so you could get your next iPhone 12 deal or iPhone 12 Pro deal at a fraction of the cost of the networks by going SIM-only. Or if you want to get an even better deal you could choose from the Raylo Refurbished iPhone range – the Raylo Refurbished iPhone 12 Pro Max deal or iPhone 13 Pro Max deal.Whilst you won’t get the iPhone 13 anywhere at a cheaper monthly price, you may want to check out other SIM-only plans to suit your needs, for instance more data and less minutes. Online comparison sites are great at quickly showing you the best SIM deals for your usage.
So SIM-only deals + Raylo iPhones = the best iPhone deal ever?
We think you will struggle to find better iPhone deals. It’s clear that when you run the numbers that a Raylo iPhone deal plus a great SIM-only deal, such as one from Smarty, offers amazing value every month.