How it works
At Raylo, only if we say “Yes” and approve your application will a full credit search be undertaken.
FAQS
Do our phones come with a SIM?
No. All our phones are both SIM free and unlocked, meaning they come without a SIM card, and will work on all networks. All you have to do is pop in your SIM and you're good to go.
Click here for more information.
How do I cancel?
Require information on how to cancel?
Click here for refurbished devices.
Click here for brand new devices.
Can I keep the device after the term has ended?
When you order, you choose a lease term.
Here are your choices at the end of this term.
Upgrade
Apply for a new device of your choice with no upgrade fee. We’ll send it to you and you have 14 days to return the old one.
Keep
Hey, if you’re happy with the device you’ve been using, then just carry on paying monthly or pay a one off non-return fee.
If you want to purchase the device, which would enable you to sell it or give it to somebody else, please contact us to discuss.
Not upgrading or keeping
At the end of the lease term you simply hand the device back and sail off into the sunset
Do you do a soft credit check?
Yes.
We run credit checks on all of our customers, as we need to ensure the monthly payments are affordable and to protect against fraud. If we have to say no this will not affect your credit score. If you are accepted a full search will appear on your credit file.
We believe this is the responsible thing to do for our customers and Raylo.
For further information click here.
What is Raylo insurance?
Protect your tech with one of the best insurance options around. Provided by Pier Insurance, developed by Raylo for simple, high-quality, low-cost worldwide cover – plus rapid repairs for accidental damage. Click here for further information.
Any more questions?
Check out our help centre or contact us via phone, email or webchat.
iPhone deals
Acclaimed and eminent across the world, Apple have created a brand that is one of the biggest and most recognisable. Their success across the full range of Apple devices is undeniable but this is about paying homage to the iPhone: one of the most outstanding smartphone experiences available. Including over 2.2 million apps available from the App Store, incredible battery life, iOS 15 operating system, an exceptional camera, quality design and easy-to-use applications.
Where to get the best iPhone deals?
In a nutshell the best iPhone deals are not with the networks. They are with mobile resellers or independent companies like Raylo. Instead of signing up to a bundled contract with high monthly costs, you should go SIM-only and choose a SIM-free phone. If you do so you could get your next iPhone 12 deal or iPhone 12 Pro deal at a fraction of the cost of the networks by going SIM-only. Or if you want to get an even better deal you could choose from the Raylo Refurbished iPhone range – the Raylo Refurbished iPhone 12 Pro Max deal or iPhone 13 Pro Max deal.Whilst you won’t get the iPhone 13 anywhere at a cheaper monthly price, you may want to check out other SIM-only plans to suit your needs, for instance more data and less minutes. Online comparison sites are great at quickly showing you the best SIM deals for your usage.
So SIM-only deals + Raylo iPhones = the best iPhone deal ever?
We think you will struggle to find better iPhone deals. It’s clear that when you run the numbers that a Raylo iPhone deal plus a great SIM-only deal, such as one from Smarty, offers amazing value every month.