A guide to refurbished iPhones

Read the full guide below or click "Get Started" to explore Raylo's range of iPhones

Jan 21, 2021

There is no denying it: Apple’s latest iPhones are ambassadors of quality, but in turn, they are expensive pieces of kit. Even earlier models such as the iPhone XR incur a hefty price tag when purchased new. So how do you get that top of the range device without breaking the bank?

Welcome to the refurbished iPhone market.

What are refurbished phones?

Refurbished phones are usually handsets which have been pre-loved. Some have actually never been used, just turned on and sent back. If you purchase a ‘refurbished phone’ from the correct suppliers, these phones, even if they were previously damaged, will usually have been checked thoroughly by expert technicians and given a new lease of life to restore them back to their former glory. The sort of tests that will be carried out are by no means limited to, but will cover the likes of battery charge efficiency, retina display, checking the buttons and cameras work correctly, verification of audio quality, screen responsiveness and how well the phone connects to Wi-Fi and 3G/4G/5G. This means peace of mind in every way. 

Refurbished phones are usually categorised in terms of their condition. Every company will use their own differentiators but typically they will be Graded A, B or C with A being the best quality and C showing visible signs of wear and tear. The price you pay will vary depending upon the grade you select. 

The Data Protection Act also enforces all data to be wiped from the phone so when you start up your new refurbished phone it will be like starting from scratch.

What about Refurbished phones from Raylo?

A phone that looks and feels great

Like all of our refurbished smartphones, the refurbished iPhones from Raylo undergo a 70 point check which ensures the buttons, battery, camera and speakers are all in top working order. Leasing a refurbished smartphone with us means you’ll be getting a phone that’s got all the wow of brand new, but without the brand new price tag.

Each of our refurbished phones come with accessories, an eco-friendly phone case and screen protectors plus a charging cable. You also get a 24 month warranty and 30 days to cancel, for added peace of mind.  


In case you didn’t already know, at Raylo we’re on a mission to breathe new life into a tired smartphone industry. We think getting the phone you want should be simple, great value and eco-friendly.

How do we do it? By offering the latest smartphones on lease. This means low monthly costs as you pay less than the RRP of the phone over the lease term. Check out our other cost-saving tips, too.


Savings aside, all of our customers can enjoy flexibility on our monthly subscription. Firstly, you’ll have 30 days after we deliver your phone to decide whether you want to keep it. Plus, your choice of a 12 or 24 month lease term puts you in the driver's seat. When it comes to airtime, all Raylo phones come SIM-free so you can cherry pick a great SIM deal from your favourite network.

Are Raylo refurbished phone's moresustainable?

We don’t think using a smartphone should cost the earth and we’re committed to sustainability with our circular model. When we collect a smartphone back at the end of a lease, we refurbish it so it can be used by another customer which means we can offer the phone at a lower price while saving its precious materials from being wasted. Think about that stack of old phones in your kitchen drawer – our circular model prevents this from happening.

Epic service

Forget what you know about network customer services. Our excellent support means you’ll be taken care of while you’re with us, from our UK based customer care, easy to use live chat to our helpful FAQs. There’s a reason we’re rated 4.9 out of 5 on Trustpilot, because you can trust us to get the job done. No confusing jargon or long call queues here.

Explore Raylo

If it’s time for an upgrade and you want to tick the boxes we mentioned above, check out the refurbished iPhone XR or explore our full list of smartphones – including the brand new iPhone 11 and Galaxy S20 – available on a monthly subscription. Join us for the way of the future: smarter, savvier, better smartphones.

Other things to keep in mind

Not only price considerations 

Going with a refurbished iPhone means you can have the benefits of iPhone features but at a far lower price. Whilst this helps to save you money, you can also feel good as you are purchasing a more sustainable and environmentally friendly product. 

The disposal of phones contributes to scary e-waste statistics and e-waste can lead to adverse human health effects and environmental pollution. It is almost unbelievable that there is so much e-waste in the world every year that it would weigh more than 125,000 Boeing 747 jumbo jets . That is 44.7 million tonnes in total?

Yup, just let that sink in.  

We know, and you know, that there has got to be a more sensible solution. A lot of these devices could have been recycled and utilised in the refurbished cycle, and by purchasing a refurbished phone you are helping to reduce that staggering figure.  

How much can you actually save with a refurbished iPhone?

If you decide to go down the refurbished route you could save anything between £100 and £550 compared to buying a brand new device. For example a refurbished iPhone could be around £300 cheaper than the brand new price with Apple Refurbished iPhones. Whether you are paying this in a lump sum or over a contracted period of time, the savings are evident. 

Refurbished phone warranty 

If you are contemplating buying a refurbished phone, you must take warranty into consideration. This is essential as it provides protection for the phone if a fault is detected. Whilst most sellers will provide this, the length and provider of the warranty can vary. The warranty will ensure that you have rights with the company who performed the refurbishment and the retailer who supplied the device. A lengthy warranty can be found by various providers that lasts beyond a year whilst others will only cover the 12 months. Be sure to check all of this out before clicking on the ‘buy now’ button. 

What else do I need to consider with a refurbished iPhone?

Crucial to having the best refurbished iPhone experience is ensuring the iPhone you select is unlocked and available to be used on any network. A major benefit of going refurbished is that you can choose a SIM only plan. The handset accompanied by a SIM plan of your choice can lead to incredible savings. If, however, you purchase a refurbished iPhone that is locked, you are limited to taking deals only with that specific network. The best SIM only deals can be with smaller MVNO networks. Without the flexibility to choose them, you could be stuck with a hefty monthly bill. Make sure you double double check it is an unlocked device. 

So where can I get a refurbished iPhone? 

Don’t panic, at Raylo we offer top of the range refurbished phones.